Frequently Asked Questions
Everything you need to know about bringing a touch of rural magic into your home.
What is the typical shipping timeframe for my order?
Most orders are processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive at your doorstep.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original, unused condition. Please note that custom-made or final sale items are not eligible for return.
Do you ship internationally?
Currently, The Six Bells ships to the United States and Canada. We are working on expanding our delivery options to more countries soon.
How do I care for my handmade ceramics and textiles?
We recommend hand-washing our artisanal ceramics and using a gentle, cold-water cycle for textiles to preserve their unique textures and colors.
Can I change or cancel my order after it has been placed?
If you need to make a change, please contact our support team within 12 hours of placing your order. Once an order has entered the fulfillment process, we are unable to make modifications.
Are your products ethically sourced?
Yes, we pride ourselves on partnering with independent artisans and sustainable manufacturers who prioritize fair labor practices and high-quality craftsmanship.